Frequently asked questions
Good to know before we begin.
Straight answers about planning, children, locations, packages, delivery and printing your family photographs.
Booking & planning
How far in advance should we book, and how do we make a booking?
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We recommend booking 2–4 weeks in advance, especially for weekends and public holidays, when slots fill up quickly. You can book online through our website or contact us directly.
What should our family wear for the photoshoot?
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Choose coordinated colours or complementary neutrals, such as cream, white, light blue or earth tones, and keep the overall style consistent. Avoid busy patterns, bold contrasting stripes and large brand logos, so the focus stays on your family and the connection between you.
Can we reschedule if a family member or child becomes unwell?
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Yes. We understand that unexpected situations can arise when caring for children and older family members. If someone is unwell, please let us know at least 2–3 days before your session. We will reschedule your booking to another suitable date at no extra charge.
Can visiting families book a photoshoot?
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Yes. We plan around your itinerary, recommend a weather-aware location and time the session for flattering natural light.
On the day & location
Where is your family photography studio?
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Our studio is at 28 Sin Ming Lane, #02-138 Midview City, Singapore 573972. Outdoor sessions are available across Singapore.
Can we bring our pets to the photoshoot?
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Of course—pets are part of the family too. Please tell us their breed and how many pets will be joining in advance, so we can prepare the studio for a clean and comfortable session and make appropriate safety arrangements.
Can you photograph extended families?
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Absolutely. We plan group combinations and pacing for different ages, from young children to grandparents, so everyone is included comfortably.
Will you help us with posing?
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Absolutely. You do not need to know how to pose. We provide live guidance and teach your family how to pose according to your chosen photography style, from natural and relaxed to polished and formal.
Can we change outfits and backdrops?
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Yes. Studio packages include unlimited outfit and backdrop changes within your booked session time.
Packages & pricing
Which family photoshoot package should I choose?
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Choose based on your preferred session length and number of edited photos: Essential includes 60 minutes and 10 edited photos, Extended includes 90 minutes and 15 edited photos, and Grand includes 20 edited photos.
If I have 20 people, can I book a 1-hour package?
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Yes. We are a time-based photography service with no person limit. You may book a one-hour session for 20 people as long as your required groupings and photographs can be completed within that time.
What is included in a studio package?
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Studio packages include a premium scene, live pose guidance, all digital copies, unlimited outfit and backdrop changes within the booked time, and 5-day priority delivery.
Photos & delivery
Will we receive all the digital photos?
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Yes. All digital copies from your session are returned. You will also receive 10, 15 or 20 edited photographs, depending on your selected package.
How do we choose our photos? Will there be any pressure to buy extras?
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We send you all the photos to download, so you can choose your favourites with your family in the comfort of your own home, whenever it suits you. There is no pressured in-person selection process and absolutely no hard selling.
How soon will we receive our photographs?
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Every package includes 5-day priority delivery.
Printing & wall art
Do Canvas Print and Framed Print cost the same?
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Yes. Both products use the same Popular Sizes / Price Guide, from 25 × 25cm at S$85 to 100 × 150cm at S$365.
Can I order a size that is not listed?
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Yes. Any size can be custom printed. The listed dimensions are popular references, not limits. Request a Custom Size Quote for another format.
What is included in the price?
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The listed prices include delivery. Your finished Canvas Print or Framed Print arrives ready-to-mount.
Will I approve the crop before printing?
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Yes. Our team will confirm the crop and preview with you before the piece is printed, so the composition is agreed first.
No matching questions.
Try another word, or ask us directly—we usually reply within one working day.
Still curious?
Ask us anything about your session.
Tell us who is coming and your preferred date. We will reply with availability and a clear recommendation for your family photoshoot in Singapore.